PATIENT INFORMATION
Insurance & Billing
We strive to make your experience as simple and stress-free as possible. Here you’ll find information about the insurance plans we accept, payment options, and our billing policies.
Insurance & Payment Options
Insurance
We accept major insurances such as Aetna, Blue Cross Blue Shield, Cigna, Medicare, United Healthcare, Fidelis, Health First, 1199, and flexible health spending accounts. If your insurance plan is not listed, please contact our office to confirm whether we accept it.
Workers’ Compensation
We accept all workers' compensation insurance.
Cash Pay
We offer cash pay rates for patients who are not using insurance.
Billing Policies
Billing Inquiries
For questions about your account, please contact our billing department at (719) 472-7003 or by email at Officemanager@imovephysio.com. Office hours are Monday–Friday, 9:00 AM to 5:00 PM. Please have your account number or invoice number available, which can be located on your billing statement.
Refund Policy
You may be eligible for a refund once we receive payment from your insurance company. Refunds may take up to 60 days for processing.
Privacy Policy
We will not share your information with any third party outside of our organization, other than as necessary to process your transactions.
Cancellation / Missed Appointment Fee
We request 24 hours’ notice prior to any cancellation or missed appointment. If 24 hours’ notice is not given, a cancellation fee will be incurred.